Healthcare professionals strive to do the best for their patients, but Liz had seen first-hand what happens when a patient leaves a clinic and has to fend for themself. Simple changes, such as starting difficult conversations around sex and death can have a massive impact on the perceived quality of care. Key messages:
- How to make a difference when there’s no extra time.
- What being part of a team really means.
- It’s the little things that matter; you can start tomorrow.
